Player Wellbeing

Responsible Gaming
at PlusPHP

Gaming on PlusPHP should always be fun — a form of entertainment, not a way to make money or escape problems. We take player wellbeing seriously, and we've built tools and resources to help every Filipino player stay in control and enjoy the experience safely.

21+
Strictly for players aged 21 years and above only

Gaming Can Be Addictive — Know the Risks

Online gaming and casino-style games involve real money and real risk. While most players enjoy PlusPHP responsibly, a small number may develop problematic gaming habits. PlusPHP is committed to providing every player — whether you're in Manila, Cebu, Davao, or Quezon City — with the information and tools needed to keep gaming a positive experience. If you or someone you know is struggling, please use the resources on this page.

Our Commitments to You

Responsible gaming isn't just a checkbox for PlusPHP — it's built into how we operate. Here's what we do to keep every player safe.

Strict 21+ Age Verification

PlusPHP enforces a minimum age of 21 years for all players, in line with Philippine gaming regulations. Every new account goes through identity verification. If we have reason to believe a user is underage, we suspend the account immediately and conduct a full review. No exceptions.

Player-Controlled Limits

You decide how much you spend and how long you play. PlusPHP lets you set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately — and increasing a limit requires a mandatory cooling-off period before it applies.

Self-Exclusion Tools

If you feel you need a break, PlusPHP's self-exclusion feature lets you temporarily or permanently close your account. During a self-exclusion period, you will not be able to log in, deposit, or receive any marketing communications from us. Contact our support team to activate this at any time.

Session Time Reminders

It's easy to lose track of time when you're enjoying a game. PlusPHP sends session time reminders at intervals you choose — 30 minutes, 1 hour, or 2 hours — so you always know how long you've been playing. You can set these reminders in your account settings at any time.

Reality Checks

PlusPHP provides in-session reality checks that show you a summary of your gaming activity — how long you've been playing, how much you've deposited, and your net result for the session. These pop-ups are designed to help you make informed decisions about whether to continue playing.

Trained Support Team

Our customer support team is trained to recognize signs of problem gambling and to respond with empathy and care. If you reach out to us about a gaming concern — whether it's yours or a loved one's — we will treat it with full confidentiality and direct you to the right resources without judgment.

Is Your Gaming in Check?

Answer honestly. If you find yourself saying "yes" to several of these questions, it may be time to take a step back and use our responsible gaming tools — or seek support.

Do you spend more money on gaming than you originally planned, or more than you can comfortably afford?

Do you find yourself chasing losses — continuing to play in an attempt to win back money you've already lost?

Has gaming started to affect your relationships, work, studies, or daily responsibilities?

Do you feel restless, irritable, or anxious when you try to cut down or stop playing?

Have you borrowed money, sold belongings, or used funds meant for bills or family needs to fund your gaming?

Do you use gaming as a way to escape stress, anxiety, depression, or problems in your personal life?

Have you tried to hide your gaming activity or the amount of money you spend from family or friends?

If you answered yes to two or more of these questions, we strongly encourage you to use PlusPHP's self-exclusion or deposit limit tools, or to reach out to our support team. You can also contact our support email for a confidential conversation: [email protected]

Tools to Stay in Control

PlusPHP gives you practical tools to manage your gaming activity. All of these are available directly from your account — no need to contact support to activate most of them.

1
Deposit Limits

Set a maximum amount you can deposit per day, week, or month. Limits take effect immediately. Increases require a 24-hour cooling-off period before they apply.

2
Loss Limits

Cap the amount you can lose within a set time period. Once your loss limit is reached, you will not be able to place further bets until the period resets.

3
Session Time Limits

Limit how long you can play in a single session. When your session limit is reached, you will be automatically logged out and prompted to take a break.

4
Cool-Off Period

Take a short break from gaming — 24 hours, 48 hours, or up to 30 days. During a cool-off period, your account is temporarily suspended and you cannot deposit or play.

5
Self-Exclusion

Request a longer-term or permanent self-exclusion. Your account will be closed, all marketing communications stopped, and re-registration blocked for the exclusion period.

6
Reality Check Pop-Ups

Receive periodic in-session summaries showing your session duration, total deposits, and net gaming result — so you always have a clear picture of your activity.

7
Account History

Review your full transaction and gaming history at any time from your account dashboard. Transparency about your activity is one of the best tools for staying in control.

8
Support Access

Our support team is available to help you activate any of these tools, discuss your concerns confidentially, or guide you to professional help resources in the Philippines.

How to Self-Exclude on PlusPHP

Requesting a self-exclusion is straightforward. Here's how to do it in a few simple steps.

STEP 1
Log In to Your Account

Visit plusphp.net and log in to your registered PlusPHP account using your username and password.

STEP 2
Go to Account Settings

Navigate to your Account Settings and select the "Responsible Gaming" or "Player Protection" section from the menu.

STEP 3
Choose Self-Exclusion

Select "Self-Exclusion" and choose your preferred exclusion period — from 30 days up to permanent exclusion. Confirm your choice.

STEP 4
Exclusion Takes Effect

Your self-exclusion is activated immediately. You will receive a confirmation, and your account will be suspended for the chosen period.

Need help? If you are unable to access your account settings or prefer to request self-exclusion directly, contact our support team at [email protected]. We will process your request promptly and with full confidentiality. You can also contact us to extend an existing exclusion period at any time.

Gaming Responsibly in the Philippines

In the Philippines, online gaming is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR), which sets standards for responsible gaming practices across all licensed operators. PlusPHP operates in alignment with PAGCOR's responsible gaming framework, which includes player protection measures, age verification requirements, and guidelines for addressing problem gambling.

PAGCOR has its own responsible gaming program that provides resources and support for Filipino players who may be experiencing gambling-related difficulties. We encourage any PlusPHP player who needs additional support beyond what we offer to reach out to PAGCOR's responsible gaming resources directly.

Problem gambling affects people from all walks of life — from Makati professionals to students in Cebu and families in Davao. It does not discriminate by income, age, or background. The important thing is recognizing the signs early and taking action before the problem escalates. PlusPHP is here to support you every step of the way.

Remember: Under Philippine law, the minimum age for casino-style gaming is 21 years old. PlusPHP strictly enforces this requirement. If you are under 21, you are not permitted to register or play on PlusPHP under any circumstances.

We also encourage players to be mindful of their financial situation before depositing. Only use funds that you can genuinely afford to lose — never use money set aside for rent, utilities, groceries, tuition, or family needs like GCash remittances or BDO/BPI bill payments. Gaming should be a leisure activity funded from your discretionary budget, not a financial strategy.

If you are concerned about a friend or family member's gaming habits, you can contact our support team on their behalf. We can provide guidance on how to approach the conversation and what steps can be taken to help them access support. All inquiries are handled with complete confidentiality.

Play Smart. Play Safe.

PlusPHP is built for players who want great entertainment — Dragon Gate, Cat Fishing, Plinko, Go Rush, and more — without losing sight of what matters. Join us and enjoy gaming the right way: responsibly, within your means, and always in control.

Must be 21 years or older to register and play. Please game responsibly.